Terms of Service

Creating Sydney LLC

Last Updated: February 2026

Please read these Terms of Service ("Terms") carefully before using the website and services operated by Creating Sydney LLC ("Company," "we," "us," or "our"). By accessing or using our Service, you agree to be bound by these Terms. If you disagree with any part of these Terms, you may not access the Service.

1. Acceptance of Terms

By accessing or using any part of the Creating Sydney LLC website or services, you confirm that you are at least 18 years of age, that you have read and understood these Terms of Service, and that you agree to be bound by them. If you are using our services on behalf of a company or other legal entity, you represent that you have the authority to bind that entity to these Terms.

We reserve the right to update or modify these Terms at any time without prior notice. Your continued use of the Service after any such changes constitutes your acceptance of the new Terms. We encourage you to review these Terms periodically.

2. Description of Services

Creating Sydney LLC is a marketing agency that provides a range of services to clients, which may include but are not limited to:

•       Brand strategy and identity development

•       Digital marketing strategy and execution

•       Social media management and content creation

•       Search engine optimization (SEO) and paid advertising (SEM/PPC)

•       Email marketing campaigns

•       Website design and development consulting

•       Marketing analytics and reporting

•       Creative direction and copywriting

The specific services provided to each client will be defined in a separate Statement of Work (SOW), Service Agreement, or Proposal (collectively, "Client Agreement") executed between Creating Sydney LLC and the client. In the event of any conflict between these Terms and a Client Agreement, the Client Agreement shall control with respect to the specific services described therein.

3. Use of Our Website

Permitted Use

You may use our website for lawful purposes only and in a manner consistent with these Terms. You agree not to use the website:

•       In any way that violates any applicable federal, state, local, or international law or regulation

•       To transmit or procure the sending of any unsolicited or unauthorized advertising or promotional material

•       To impersonate or attempt to impersonate Creating Sydney LLC, a Company employee, another user, or any other person or entity

•       To engage in any conduct that restricts or inhibits anyone's use or enjoyment of the website

•       To introduce any viruses, trojan horses, worms, or other material that is malicious or technologically harmful

•       To attempt to gain unauthorized access to any portion of the website or any other systems or networks connected to the website

Intellectual Property

The website and its entire contents, features, and functionality — including but not limited to all information, software, text, displays, images, video, and audio, and the design, selection, and arrangement thereof — are owned by Creating Sydney LLC, its licensors, or other providers and are protected by United States and international copyright, trademark, patent, trade secret, and other intellectual property laws.

You may not reproduce, distribute, modify, create derivative works of, publicly display, publicly perform, republish, download, store, or transmit any of the material on our website without the prior written consent of Creating Sydney LLC.

4. Client Engagements and Project Terms

Proposals and Agreements

All client engagements begin with a written proposal or statement of work that outlines the scope, timeline, deliverables, and fees associated with the project. A project is considered confirmed only upon receipt of a signed agreement and any required deposit or retainer payment.

Fees and Payment

Fees for services are outlined in the applicable Client Agreement. Unless otherwise specified:

•       Invoices are due within 15 days of the invoice date

•       A deposit (typically 50% of the project total) may be required before work begins

•       Late payments may be subject to a monthly service charge of 1.5% or the maximum permitted by law

•       Creating Sydney LLC reserves the right to pause or suspend work on any project where payment is overdue

Revisions and Scope Changes

Each project includes a reasonable number of revision rounds as specified in the Client Agreement. Requests that fall outside the agreed scope of work may be subject to additional fees. We will notify you in advance of any additional charges before proceeding with out-of-scope work.

Client Responsibilities

To ensure timely and high-quality delivery of services, clients agree to:

•       Provide accurate and complete information, materials, and feedback in a timely manner

•       Designate a primary point of contact with authority to approve deliverables

•       Respond to requests for feedback or approvals within the timeframes specified in the Client Agreement

•       Ensure that all materials provided to Creating Sydney LLC do not infringe on any third-party intellectual property rights

5. Ownership of Work Product

Upon receipt of full payment for services rendered, Creating Sydney LLC assigns to the client all rights, title, and interest in the final deliverables as specified in the applicable Client Agreement. Until full payment is received, all work product remains the exclusive property of Creating Sydney LLC.

Creating Sydney LLC retains the right to display completed work in its portfolio, case studies, and marketing materials unless otherwise agreed in writing. We also retain ownership of any tools, templates, processes, methodologies, or pre-existing intellectual property used in the creation of deliverables.

Third-party assets (such as stock photography, licensed fonts, or software) incorporated into deliverables remain subject to their respective license terms, which are the client's responsibility to maintain after project completion.

6. Confidentiality

Both parties agree to keep confidential any proprietary or sensitive information disclosed during the course of the engagement, including but not limited to business strategies, financial information, customer data, and marketing plans. This obligation of confidentiality shall survive the termination of any Client Agreement for a period of two (2) years.

Confidentiality obligations do not apply to information that: (a) was already publicly known at the time of disclosure; (b) becomes publicly known through no breach of this agreement; (c) was independently developed without use of the confidential information; or (d) is required to be disclosed by law or court order.

7. Termination

Termination by Client

Clients may terminate a project or engagement by providing written notice as specified in the applicable Client Agreement. Upon termination, the client agrees to pay for all work completed up to the date of termination, including any non-recoverable expenses incurred on behalf of the client. Deposits are generally non-refundable unless otherwise specified in the Client Agreement.

Termination by Creating Sydney LLC

Creating Sydney LLC reserves the right to terminate any engagement immediately and without prior notice if: (a) the client fails to make required payments; (b) the client engages in conduct that is unlawful, abusive, or otherwise harmful; or (c) the client requests services that violate these Terms or applicable law. In such cases, payment for all work completed to date remains due.

8. Disclaimers and Limitation of Liability

No Guarantee of Results

Creating Sydney LLC will use commercially reasonable efforts to achieve the marketing and business objectives discussed with each client. However, we make no guarantees or warranties regarding specific outcomes, including but not limited to website traffic, search engine rankings, lead generation, sales conversions, or return on investment. Marketing results are influenced by many factors outside our control.

Disclaimer of Warranties

Our website and services are provided on an "AS IS" and "AS AVAILABLE" basis without any warranties of any kind, either express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, or non-infringement.

Limitation of Liability

To the fullest extent permitted by applicable law, Creating Sydney LLC shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation loss of profits, data, goodwill, or other intangible losses, resulting from: (a) your access to or use of (or inability to access or use) our services; (b) any conduct or content of any third party; or (c) any deliverables or services provided under a Client Agreement.

In no event shall Creating Sydney LLC's total liability to you for all claims arising out of or relating to these Terms or any Client Agreement exceed the total amount paid by you to Creating Sydney LLC in the twelve (12) months preceding the claim.

9. Indemnification

You agree to defend, indemnify, and hold harmless Creating Sydney LLC and its members, managers, employees, contractors, agents, licensors, and service providers from and against any claims, liabilities, damages, judgments, awards, losses, costs, expenses, or fees (including reasonable attorneys' fees) arising out of or relating to: (a) your violation of these Terms; (b) any materials or content you provide to Creating Sydney LLC; (c) your use of the services in a manner not authorized by these Terms; or (d) your violation of any third-party rights, including intellectual property or privacy rights.

10. Third-Party Links and Services

Our website may contain links to third-party websites or services that are not owned or controlled by Creating Sydney LLC. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party websites or services. We strongly advise you to read the terms and privacy policy of any third-party site you visit.

In the course of providing services, we may recommend or utilize third-party platforms, tools, or services (such as advertising platforms, social media networks, or analytics tools). Your use of such third-party services is subject to their respective terms of service and privacy policies.

11. Governing Law and Dispute Resolution

These Terms and any disputes arising out of or related to them or our services shall be governed by and construed in accordance with the laws of the State of [Your State], without regard to its conflict of law provisions.

Any dispute, claim, or controversy arising out of or relating to these Terms or the breach, termination, enforcement, interpretation, or validity thereof shall first be submitted to non-binding mediation. If mediation is unsuccessful, the parties agree to resolve the dispute through binding arbitration in accordance with the rules of the American Arbitration Association. Judgment on the award rendered by the arbitrator may be entered in any court having jurisdiction thereof.

Notwithstanding the foregoing, either party may seek injunctive or other equitable relief in a court of competent jurisdiction to prevent irreparable harm pending the resolution of a dispute.

12. Entire Agreement

These Terms, together with any applicable Client Agreement, constitute the entire agreement between you and Creating Sydney LLC regarding the use of our website and services, and supersede all prior and contemporaneous understandings, agreements, representations, and warranties, whether written or oral, regarding the same subject matter.

If any provision of these Terms is held to be invalid, illegal, or unenforceable, the remaining provisions shall continue in full force and effect. The failure of Creating Sydney LLC to enforce any right or provision of these Terms will not be considered a waiver of those rights.

SMS Terms and Conditions

Creating Sydney, LLC: A campaign that covers multiple use cases such as Customer Care and Marketing to engage with our customers. Message frequency varies. Message and data rates may apply. Reply HELP for help. Reply STOP to cancel. Carriers are not liable for any delays or undelivered messages. </p>

13. Contact Us

If you have any questions about these Terms of Service, please contact us:

•       By visiting our website contact page

•       By email: sydney@creating-studio.com

•       By phone: 5025727604